SMS Privacy Policy for Exceptional Parents Unlimited, INC.

Effective Date: 03/06/2025

1. Introduction Exceptional Parents Unlimited, INC. (“EPU,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive text messages from us.
2. Information We Collect We may collect the following information:

1. 1. Personal Information: Your name, phone number, basic contract information, and any other information you provide when opting in to receive text messages.
   2. Usage Data: Information about how you interact with our messages, such as message frequency and response rates.

3. How We Use Your Information We use the information we collect to:

1. 1. Send you text messages to better serve you. These messages may include, but are not limited to messages about appointment confirmations, cancellations, inquiries, additional information regarding other services or agencies as they relate to your needs or requests.
   2. Improve our messaging services and ensure compliance with legal requirements.

4. Sharing Your Information We do not share your mobile information with third parties for marketing or promotional purposes. All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose. Your information may be shared with third parties only in the following circumstances:
   1. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets.
   2. Legal Requirements: If required by law or in response to valid requests by public authorities.
5. Opt-In Consent By providing your phone number and opting in to receive text messages, you consent to receive recurring appointment and customer care messages from EPU. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message.
6. Opt-Out Instructions If you wish to stop receiving messages from us, you can opt out by replying STOP to any message. You will receive a confirmation message that you have been unsubscribed, and no further messages will be sent.
7. HELP Instructions If you need help, reply HELP to any message to receive help
8. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
9. More Information on our Privacy Practices You can obtain more information about our privacy practices or request changes to your information by contacting us at 5592292000
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.